From my perspective as a South Asian, non-white, female designer, Buzon’s article offers a refreshing counterpoint to the eurocentric frameworks that dominate design today. In particular, I find his description of ‘design thinking’ as a “form of colonialism” quite fascinating. Tracing the roots of this now-popular design ideology, he exposes the vernacular of its founders, highlighting it as otherising and racist. A personal favorite example is that of graphic designer Vignelli, who warned against creating visual pollution at the hands of using 'too many typefaces'.
It is interesting to see how euro-centric language seeps its way into visual forms as well (in this case, the neglect of indigenous scripts). [see: third header] Another instance involves the use of the word solving, i.e. seeing the outside world as a 'problem' to be ‘fixed’ and ‘made better’. Other manifestations of visual colonialism arise in the form itself: just as ‘whiteness’ is deemed to be clean, progressive, and efficient, so too are ‘white’ typefaces (Helvetica, Futura, Arial and so on).
What is more, Buzon not only identifies the language of design thinking as colonial, but rather, its context as well. If the aforementioned aesthetics were only available to Europe and its colonies, and not understood by the rest of the world, how could they be deemed the ‘default’? In other words,
When the default is white, how can design as a 'neutral' tool serve anything but whiteness?
Indeed, then, Buzon’s argument raises the question: if not design thinking, then what else? Several articles both critique and praise design thinking’s philosophy, yet very few pose any alternatives. Such is the gap in Buzon’s claim. If design thinking were to be wiped out, no prototyping or iterating in sight, how would we approach our problems?
The answer, in my opinion, lies in a balance. While not all problems can be solved through a limited set of rules and strict iterative processes, perhaps some can. Perhaps the capitalist, techno-feudalist world we live in today will require design thinking for its creation of ‘user-friendly’ interfaces. Yet, outside of this corporate, big tech-esque fantasy, another approach can be utilized: that of systemic or indigenous thinking.
Systemic thinking arises as a more holistic, analytical, and relationship-oriented process. Here, it is not just the user’s individual needs that are understood, but rather, those of the entire system:
A system is more than the sum of its parts - it is defined by the interaction
of its parts.
To understand how a system works, you have to study not the individual elements
but the linkages between them. When you start thinking in systems, you can then spot
opportunities for change.
Moreover, this form of thinking also borrows from indigenous knowledge - considering external relationships leads to prioritising factors such as nature, ethics, and community. As a result, our solutions may appear not only ‘techno-focused’ or ‘efficient’, but also ecological and multi-generational.
Thus, while I agree with Buzon’s view that design thinking must be eradicated, I do not believe it can be. Living alongside institutions driven by technology and finance, I feel that design thinking - no matter how colonial - remains an inevitable reality. Yet, we must strive to employ more inclusive approaches, such as systemic thinking, that may benefit us in the long term.
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